Assessor Resource

ICAWEB509A
Use site server tools for transaction management

Assessment tool

Version 1.0
Issue Date: May 2024


This unit applies to those working in a web environment who are responsible for using site server tools to maintain the integrity of an ebusiness site.

This unit describes the performance outcomes, skills and knowledge required to use site server tools to build, host, track and monitor transactions on an ebusiness site.

You may want to include more information here about the target group and the purpose of the assessments (eg formative, summative, recognition)

Prerequisites

Not applicable.

Employability Skills

This unit contains employability skills.



Evidence Required

List the assessment methods to be used and the context and resources required for assessment. Copy and paste the relevant sections from the evidence guide below and then re-write these in plain English.

The evidence guide provides advice on assessment and must be read in conjunction with the performance criteria, required skills and knowledge, range statement and the Assessment Guidelines for the Training Package.

Overview of assessment

Critical aspects for assessment and evidence required to demonstrate competency in this unit

Evidence of the ability to:

select and use appropriate website server tools to maintain expected business performance and technical standards in an ebusiness environment.

Context of and specific resources for assessment

Assessment must ensure access to:

appropriate learning and assessment support when required

modified equipment for people with special needs

server hardware

site server tools currently used in industry

existing ebusiness website

business expectations brief

appropriate standards and current legislation.

Method of assessment

A range of assessment methods should be used to assess practical skills and knowledge. The following examples are appropriate for this unit:

verbal or written questioning to assess candidate’s knowledge of functions and features of site server tools

direct observation of candidate using site server tools to build, maintain and monitor transactions on an ebusiness site

review of reports and documentation prepared by candidate.

Guidance information for assessment

Holistic assessment with other units relevant to the industry sector, workplace and job role is recommended, where appropriate.

Assessment processes and techniques must be culturally appropriate, and suitable to the communication skill level, language, literacy and numeracy capacity of the candidate and the work being performed.

Indigenous people and other people from a non-English speaking background may need additional support.

In cases where practical assessment is used it should be combined with targeted questioning to assess required knowledge.

Submission Requirements

List each assessment task's title, type (eg project, observation/demonstration, essay, assingnment, checklist) and due date here

Assessment task 1: [title]      Due date:

(add new lines for each of the assessment tasks)

Assessment Tasks

Copy and paste from the following data to produce each assessment task. Write these in plain English and spell out how, when and where the task is to be carried out, under what conditions, and what resources are needed. Include guidelines about how well the candidate has to perform a task for it to be judged satisfactory.

Required skills

analytical skills to evaluate and select products to suit a given business profile

communication skills to:

communicate with clients

convey and clarify complex information

literacy skills to:

interpret technical documentation, equipment manuals and specifications

write reports and related documentation

planning and organisational skills to:

plan approaches to technical problems and management requirements

prioritise and monitor own work

problem-solving skills to solve operational problems as they arise

technical skills to:

analyse and interpret technical aspects of implementation

analyse structured query language (SQL)

select appropriate site server tools to meet required specifications

use site-analysis software

use site server tools associated with relevant site server.

Required knowledge

business site features related to choice of tools

functions and features of tools relevant to:

firewalls and proxy servers as required

hypertext transfer protocol (HTTP) servers as required

search engines as required

security measures as required by site functionality

tools and products in relation to site construction

role of protocols related to features and functionality

site-building considerations in relation to new versus established business.

The range statement relates to the unit of competency as a whole. It allows for different work environments and situations that may affect performance. Bold italicised wording, if used in the performance criteria, is detailed below. Essential operating conditions that may be present with training and assessment (depending on the work situation, needs of the candidate, accessibility of the item, and local industry and regional contexts) may also be included.

Task requirements may relate to:

building

customer tracking and profiling

database connectivity

ensuring secure transactions on a business site

hosting

monitoring

payment and delivery systems.

Client may include:

employees

external organisations

individuals

internal departments.

Platform may include:

Berkeley Software Distribution (BSD)

Linux

Windows server’s WebSphere.

Software may include:

commercial software applications

in-house or customised software

organisation-specific software

packaged software.

Integration requirements may include:

data synchronisation

database implementation

hosting services

migration

monitor transactions

site server tools.

Server tools may include:

development

disaster recovery

disk management

firewalls

maintenance

network management

proxy servers

purchasing and payment

search engines

security

server benchmark

storage and backup

user management.

Procedures may include:

check points and sign-offs with documented procedures and templates

dispute resolution and modification procedures

implementation of financial control mechanisms

communication with stakeholders

processes for determining size and cost.

Site-analysis software may include:

AccessWatch

CyberSpyder

InContext WebAnalyzer

Linkbot Pro

WebCounter

WebTrends Log Analyzer.

Copy and paste from the following performance criteria to create an observation checklist for each task. When you have finished writing your assessment tool every one of these must have been addressed, preferably several times in a variety of contexts. To ensure this occurs download the assessment matrix for the unit; enter each assessment task as a column header and place check marks against each performance criteria that task addresses.

Observation Checklist

Tasks to be observed according to workplace/college/TAFE policy and procedures, relevant legislation and Codes of Practice Yes No Comments/feedback
Confirm task requirements, features and functionality of site with client as required 
Confirm platform or software related to business systems 
Confirm integration requirements of site with client 
Confirm standards relevant to the task and site functionality 
Document current and proposed configuration 
Document and validate client task requirements, performance criteria and scope of work with client 
Confirm available resources and budget with client 
Identify relevant site server tools with reference to requirements 
Review and evaluate tools with reference to task requirements and required site functionality 
Load and configure server tools according to vendor guidelines and client requirements 
Use server tools to test equipment 
Use server tools to maintain or update relevant functionality 
Coordinate and implement procedures 
Use server tools according to vendor guidelines to achieve relevant task requirements 
Monitor, analyse and evaluate organisational procedures 
Review site server configuration related to client task requirements and make adjustments to configuration 
Review server tools according to client task requirements 
Use site-analysis software to validate server outcomes 
Create and use reports and other documentation for record keeping and auditing 

Forms

Assessment Cover Sheet

ICAWEB509A - Use site server tools for transaction management
Assessment task 1: [title]

Student name:

Student ID:

I declare that the assessment tasks submitted for this unit are my own work.

Student signature:

Result: Competent Not yet competent

Feedback to student

 

 

 

 

 

 

 

 

Assessor name:

Signature:

Date:

Assessment Record Sheet

ICAWEB509A - Use site server tools for transaction management

Student name:

Student ID:

Assessment task 1: [title] Result: Competent Not yet competent

(add lines for each task)

Feedback to student:

 

 

 

 

 

 

 

 

Overall assessment result: Competent Not yet competent

Assessor name:

Signature:

Date:

Student signature:

Date: